How To Fix 500 Internal Server Error WordPress?


How To Fix 500 Internal Server Error WordPress? Is anyone using BlueHost? I have been struggling with internal server errors for the last couple months. I don’t want to blame my host, but I cannot find a solution.

I tried deactivating plugins and changing themes but the problem persists. And when I think I fixed it, a few hours later I get the 500 error again. Today I even got the error when trying access file manager in cPanel. And I have never gotten a server error in cPanel before! The image below is the error notice that I got when trying to access file manager.

Lately I have been getting email notifications from cPanel warning me that the installation of MySQL is out of date on the server. And also that I need to update to the latest version of php. Could this be related to the server errors?

I am almost ready to just rebuild the entire website and start over. But it is a big website. Any advice would be appreciated, thanks.

500 internal server error wordpress

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aliakkas38 1 year 6 Answers 0

Answers ( 6 )

  1. BlueHost should be able to figure out the issue. Have you reached out to BlueHost support? This error message is generic, and you will need someone to login to the server and check the web server log, which should say why the error is occurring.

    Since it’s multiple websites having the error, it’s possible that it might be resource related. But this is an easy investigation and fix for BlueHost. Or someone who has access to the server.

    You’ll receive tons of suggestions here, and try each one. But reality is BlueHost should be able to provide you the actual error message.

  2. have you checked the logs for resource usage? I had a client on VPS with SiteGround that had this issue. Turns out someone was attempting to download all her images at once (modeling agency) and the server was running out of resources creating the 500 error.

  3. I am getting the same error. tech said they are sending me to another tech support person… still waiting for a response.

  4. Turn on debug log so you can check the reason why your site is generating the 500 error… Or check your server logs… Just providing the ‘500’ is like looking for a needle in a haystack.

  5. That’s a problem with cPanel itself, it is not related with your website. Do not rebuild your website and start over, this will not resolve the issue. Definitely contact your BlueHost hosting Support about this issue. Something is not working on server end. From what I see, I can guess that the Linux kernel is killing some of the cPanel’s processes. This can often happen due to RAM exhaustion.

    I also strongly recommends that you update the versions of php and MySQL.”

    If you have a VPS or dedicated server, you should be able to update PHP to at least 7.2 and MySQL to whatever the latest version is these days. If you have managed or shared hosting, I’m a bit concerned that support told you to update these things, as that’s not something you can do.

    • But there is a 500 error on the website too. Both the front end and the back end. Usually, cPanel works fine and the 500 error is with the website only. This is the first time I’ve ever had a server error in cPanel.

      I contacted BlueHost Support already by email. Waiting for their response. Usually, they are pretty good with support. But I need a permanent fix for this, it’s driving me crazy and costing me money.

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